The personalization battle between Yahoo! and Google is now fully engaged. Google has released a personalized home
page, a search history feature, and—as of this
week—personalized search results. Yahoo!, of course,
has owned the personalized home page business for years with My Yahoo!, began a search history feature with My Web, and
this week upped the stakes by adding tagging and
social networking to search with My Web 2.0. What is the competitive posture of these two industry leaders in the arena
of personalized portal/search experience?
My conclusion is one-sided: Yahoo! has such a commanding lead in certain areas, and is innovating so much more
interestingly in other areas, that its advantage is definitive. More than that, I believe Google is riskily pushing
people away from its automated tracking of people's search activities. Not only is Yahoo! offering better (much better)
tools, but it provides far greater control over how those tools identify and reveal the user.
At the heart of Google's personalization problems, in my opinion (though I don't see this discussed much elsewhere, so
perhaps I'm way off base), is the automated tracking which can be regarded almost as a sneaky feature. Google tracks
the searches of registered users so quietly that a user profile can easily be built without the user's awareness. Then,
personalized search can swing into action without the user's awareness. I am no privacy alarmist, but all this is way
too Big Brother, even for me. If I sign into my Gmail account (into which I am signed nearly always)—or into Google
Groups—then conduct a Web search without signing out, that search is tracked and recorded. Who the heck thinks about
signing out of Google before every search?
Compare this pushiness with Yahoo!'s system of weaving save/tag controls into search results. Not only does the user
have absolute, minute-by-minute, per-search control over the resulting search profile, but the suite of sharing tools
provides a collaborative filtering effect of much greater interest than Google's equation-driven assistance.
It is difficult to type this, but increasingly I find myself pushed away by Google's intrusive attempts at
personlization. At the same time, I am actively courted by Yahoo!'s lightning-quick embrace of current trends and
technologies. Google is absolutely nowhere with RSS, astoundingly—and it is getting late in the day. I don't need to
belabor the awful state of Google's personalized home page, which is like a beta high-school project. Meanwhile, Yahoo!
stitched fairly sophisticated RSS involvement into its "My" platform, keeping its flagship personalization product at
the top of the game.
The painful truth is that Google is eating Yahoo!'s dust in all areas of personalization. Google must surprise us
powerfully and quickly if it is to gain any sort of foothold in this crucial arena.
Personal Google vs. Personal Yahoo!
Reader Comments
(Page 1)2. I think the question comes down to whether you think most people want control or want ease of use.
Yahoo's solution gives a lot of control, but takes a lot of work. Google's solution is effortless for the user, but doesn't give a lot of control.
Both solutions seem similar to me in terms of any privacy issues. If anything, you're giving more detailed information to Yahoo than Google.
Posted at 4:42AM on Dec 19th 2005 by Greg Linden
3. Chris, how long have you used Search History or Personalized Search? I don't know exactly how Google personalizes your search nowadays, but I'm fairly certain it needs a lot of data to work well and that the more your use it, the better the ranking tweaks will be.
I prefer Google's subtle, more efficient way of personalizing results ranking. The effect is more subtle and more appropriate for people who don't feel like manually customizing and you can always opt-out. I'm not sure whether Google's old Search Personalization (http://labs.google.com/personalized) got used, but it seemed to offer too fine a level of control that it couldn't be used for general purpose search.
I'll admit that I haven't tried My Web, but you don't have to do anything extra to get Google's personalized search ranking save logging in to your Google Account. Brad, I agree that it seems Yahoo is ahead in the areas you mentioned and that Google's "trust us" attitude is pervasive, but I'm with those who have mixed feelings about Integrated Portal and can't wait to see how it evolves.








1. Call me crazy, but I don't get this whole personalization thing. When I tried it, I got even worse results.
And social networking? Makes no sense to me...
Posted at 4:42AM on Dec 19th 2005 by Chris